DAMAGED & REJECTED GOODS
As the customer you must inspect the goods within a reasonable time after receipt; you’ll be
deemed to have accepted the goods unless you notify us within 7 days that the goods are
rejected. (This does not affect your statutory rights.)
If you have not notified us as above, we’ll consider the products as satisfactory quality,
If goods purchased from us through this website have been damaged in transit we will refund or
exchange them. Return any damaged or unsatisfactory items to us in their original packaging
within 7 days of receiving them.
RETURNS & REFUND POLICY
Returns other should be posted to risingstarbookofrecords@gmail.com
within 7 days of receipt. Where the goods are rejected due to a defect or discrepancy in the
order, you’re entitled to a full refund or replacement.
The card used for the purchase will be credited with the full original purchase and delivery costs. The
faulty or damaged product must be returned to Rising Star International Book Of World Records before the refund or
replacement can be issued. When returning items we’d recommend you hold on to proof of
postage; we can’t take responsibility for any parcels that might get lost in transit.
CANCELLATIONS
Cancellations are only accepted before the order has been dispatched. If the order has been
dispatched before the cancellation, we cannot cancel the transaction. The order will be
considered valid and you, the Customer will remain liable for the full payment.
Please make any cancellations by phone at +91-73044 59345 or by
email: risingstarbookofrecords@gmail.com If you must!